Reviews

in Castleford, West Yorkshire

See What Our Satisfied Customers Are Saying About JCT32 Autocentre in Castleford, West Yorkshire


At JCT32 Autocentre, customer satisfaction is our top priority.

Here's what sets JCT32 Autocentre apart:

  • Unwavering Commitment to Customer Care: We understand that your Land Rover or Jaguar is more than just a car; it's a symbol of luxury and performance. That's why we treat every customer with the utmost respect and courtesy, ensuring a smooth and transparent experience from start to finish.
  • Advanced Diagnostic Technology: We invest in cutting-edge diagnostic tools specifically designed for Land Rover and Jaguar. This ensures precise fault identification and eliminates the guesswork often associated with car repairs.
  • Fair & Competitive Prices: We offer competitive pricing on all our services and repairs, ensuring you receive excellent value for your money.
  • Commitment to Quality: We use high-quality parts and adhere to strict servicing guidelines to ensure your car receives the best possible care.

Looking for Reviews of JCT32 Autocentre?

At JCT32 Autocentre, we're confident in the quality of our service and repairs. However, don't just take our word for it. Read what our satisfied customers are saying about their experiences.

Lydia B

I cannot fault the service I received at JCT 32 Cars. Everyone I dealt with was super friendly, extremely helpful and knowledgable. I felt completely safe with apporpriate social distancing measures and PPE in place. I was able to test drive two cars and felt confident that measures had been taken to ensure the cars were clean and safe for these drives. When it came to deciding on a car I felt in no way under any pressure to make a decision. The staff were helpful but not pushy in any way, making me feel comfortable with my decision. They were more than happy for me to take some time before committing to a decision or putting down a deposit. The car I bought drives brilliantly, I have had no issues so far and I know that if I do have any issues/queries that I can always pop back. I am so glad someone recommended this place to me and will definitely be using them in the future!

Niall C

The service I received at Jct 32 was absolutely fantastic throughout my experience. All the staff members were very friendly and happy to help with any queries that I had. I was also impressed by the level of Covid 19 precautions in place such as hand sanitiser, screens, and steering wheel and seat covers. I will definitely recommend Jct 32 to anyone I can and will be sure to return when it’s time for my next car. Thank you very much to all the staff.

Michael C

The staff are very friendly and helpful and the cars are cheap. Received help from the start to end and there was no sales pitch so i was not forced into a purchase

Micky L

5 star service from start to finish... can't fault these guys ...honest and willing to go the extra mile.... I'll be back.

Paul B

Good place to buy a used car. Very pleased with service from garage and would recommend, even if they didn't have what you looking for worth asking to see what they can do. Have used before and would happily use again

Mark K

Very friendly staff with a nice waiting area, kevin is a very genuine guy who even offered to help me in scrapping my old car, very happy with the customer service from start to finish.

Keith W

Had to call Brittania home start out on Saturday. Starter motor faults and other fault codes found. Asked for the car to be taken to Jct32 garage to be repaired. Best garage choice I've made for a number of years. Great communication throughout from the day it was received at the garage ,to collecting it on Monday,repaired, and working well,at a very fair price too. 5 star staff and garage. Highly recommend them for all repairs. Good choice of used cars too at sensible prices.

Stephanie M

Fantastic service, really honest, no pressure to buy, owner was extremely helpful and gave good advice, would definitely use again and would highly recommend.

Peter F

The people at the garage seem genuine and hard-working. They did not oversell the car. The car seems fine. All the paperwork, etc. were fine. I felt safe (in terms of the pandemic). I will use the garage in future to service the car

Laura W

They were absolutely lovely, so helpful and kind. This was my first car so I was a little unsure but I was put at ease straight away, they were honest and straight forward. I would definitely recommend them to anyone looking for a used car, no problem is too small.

Debbie H

Helped me make the right choice of car for me also did part exchange and did all my change over details for me which was a big help

Amy W

Fantastic service! I was very well looked after from start to finish.

Lloyd D

Service was excellent. Advice was very helpful and saved me alot of time and money. I would recommend them to anyone.

Sanjeev S

It’s was really wonderful experience to buy my car Astra j 1.4 red one I love the car it’s fabulous

Jae B

One of the easiest car sales I’ve ever dealt with. The staff at Jct32 couldn’t have been any friendlier, they made sure everything was easy from start to finish and did a fab job at making sure everything was socially distant. I Couldn’t recommend highly enough.

Barbara S

So helpful brilliant 1st class service Would recommend this garage to anyone.

Becky C

Excellent customer service, friendly and personal, no pressure to buy. Highly recommended. Every possible measure in place to help protect from covid 19. Jct 32 went the extra mile to accommodate our needs, thank you so much. We will definitely be back for our next car

John B

Fantastic service from start to finish Nothing was too much trouble for this garage They made my purchase so easy and even helped me tax my new car All covid precautions in place wipes gels screens disinfectants etc it felt far safer than going to any supermarket Would definitely buy from them again and 100% recommend Thanks jct32

Joanne B

very friendly family business excellent customer service helped me find the car of my choice I am so pleased with my new car

Jill N

I have recently purchased a care from Jct 32. The customer service was outstanding and nothing was too much trouble for seller. He went above and beyond my expectations. He was not satisfied with anything unless we were. The amount of time he provided us with was truly grateful, at no time was he pushy or impatient with us, allowing us much time to make our decisions. Excellent car salesman who I would recommend.

Jeff R

Excellent service from Kevin. Been going to him years and never fails to show us amazing assistance and great deals!

Sandra H

Just bought a car from Jct 32, got excellent service from Kevin, not pushy just left me to decide. Would recommend this garage, wouldn’t hesitate to use again.

Michael H

I had been to several other garages before this one and this stood head and shoulders above the others. The staff were friendly and on time when it came to appointments. The cars had all been cleaned well outside and inside, with added air fresheners too. Kevin, the owner, was extremely supportive to me as this was my first car and gave great advice regarding insurance. I would recommend this place to anyone.

Amber W

My experience was very quick, easy and organised and the seller was very helpful.

Lucy W

The guys here were so helpful with making sure I had the right car for what I needed, they didn’t push me in to getting anything and made it easy

Lucy B

I bought my first car from JCT32 Car and Van sales and they were incredibly helpful and honest, nothing was too much trouble and would highly recommend to anybody!

Mark E

Really good very friendly would highly recommend

Darren S

One of the best services on buying a car ive had in the 32 years ive had cars

Charlene B

Fantastic service and unbelievably helpfull wouldnt go any where else now . I've just got a car from here for the first time never met anyone as friendly polite and helpfull even took my old car off my hands. Absolutely love the car runs and drives perfect and came with full mot and service . Couldnt do enough for me I'm so grateful.

Graham W

Great service from start to finish as I bought my daughter a car from them. Highly recommended.

Jeffrey R

Excellent service as usual, reasonable prices and a very friendly atmosphere. Always purchased our cars from there and they never lets us down.

Charlotte A

Amazing service from start to finish. Loads of honest advise on the cars, took care of everything and a very enjoyable experience. Super friendly staff. Thank you!!!

Steven C

I have recently bought my wife a Peugeot 207 from this garage and we are more than impressed with time and care they give when you visit them. They go above and beyond to help you with any questions you may have and the after sales is really good too.

Mark J

Took car in for an MOT ,didn't pass as I expected,looked around cars they had and found the ideal one I was looking for ,no pushy staff ,in fact made to feel at ease when looking round , offered me the best deal on a newer car and the best price offered for a part ex . Honest ,and professional ,top marks

Paul B

Kevin was very helpful / honest open & not pushy in the purchase process of the car I would recommend JCT32

Jasmine G

Amazing! went through every detail with me and made sure I was comfortable with the car I was wanting to get

Josh E

Great bloke, great service. A pleasure to deal with, couldn’t help me enough.

Nicholas Mark T

Absolutely brilliant and genuine service - cannot recommend highly enough

Courtney C

Fantastic experience, no pressure gave me time to think, lovely owner as first car bought at a car place very welcoming and recommend to anyone.

Louise R

From entering the premises to leaving we felt welcomed & Safe. Very Covid compliant and answered all our questions and came away feeling we'd made the right choice in choosing to buy from JCT 32

Andrew M

Great service and honesty easy communication and speedy transactions

Adam T

Always bought my cars from a major dealer rather than smaller companies, took a gamble on it and went over to see the car dealer, I’d spoken with him over the phone and seemed a nice enough bloke, We had a chat and a good look around the car, it was as he said and more, wry trust worthy of us which made the wife fee loads more comfortable, we signed sealed the deal after a short run out in it, sue to the current climate with Covid, Kevin made sure he looked after our welfare as well as his workforce. No complaints at all, With both parties heavily involved in rugby league we found this a great place to purchase our car as we felt we could trust Kevin, genuine bloke who wanted to help us out,

Adele G

Very professional and helpful! my car had its MOT and service the day before I came to collect it. I would highly recommend🙂

Laura S

Excellent service really friendly kind people would recommend to anybody

Olivia Mountain

Amazing 😁😁😁

Leon

Very friendly and helpful all the way through i would definitely buy another car from Jct 32 car really understanding. And have some great cars there.

Linda Sanderson

This service was absolutely excellent from start to finish, nothing was too much trouble would highly recommend .

Andrew Clarke

The best second hand car sales I've ever delt with .Kevin and josh 2 of the nicest people can't do enough for you

Gary Hughes

Buying a car from jct 32 is a great place to buy from very friendly staff who go above and beyond to help will definitely buy from there again

Alan Thomson

The experience with Jct32 was first class from start to finish. Nothing was to much for Kevin and it was a pleasure to deal with him. I am over the moon with the car I bought its like new. I would definitely deal with them again if only to talk to Kevin, I will be taking all my future repairs etc to them.when thinking of a new car give them the first call.

Anonymous

I felt very comfortable dealing with this garage. They were so helpful and I’ll be recommending them to others.

Debra Dixon

Fantastic service, very helpful and not pushy at all. Would definitely recommend them to others.

Lynda Goddard

Having purchased cars from Jct 32 for myself and family, I would highly recommend them to everyone. Kevin and his staff are extremely trustworthy, and you can buy with confidence knowing that you are getting the right advice from the right people with a high level of aftercare servicing . We have used Jct 32 for all our servicing and repairs for quite a few years, always experiencing the same high standard. Thanks Jct 32.

Anonymous

Very helpful. Friendly service and great customer service. They did everything for us and sorted everything out would recommend to people.

Kevin Gill

We bought our 3rd vehicle from jct32 auto centre which we are delighted with, the staff are very helpful and knowledgeable and we've never felt any pressure to buy.

Melanie Hughs

Excellent service very honest very helpful very good service make you welcome excellent company to buy your car from and there's no stressed to buy a car excellent service

Craig Porter

Excellent when above and beyond would and will recommend this garage

Anonymous

Fantastic service from Kev, Josh and all the team at JCT32 auto centre. I collected my perfect car, no problems

Cameron

Overall excellent experience purchasing the vehicle. Made everything really easy and Kev communicated brilliantly throughout the whole process. All team very friendly also. Will go back next time for sure

Anonymous

Excellent service throughout the transaction, kept in touch all the way through and made it so easy.

Peter Mower

I had a great experience with Jct 32 car and van sales Kevin was a great help when buying a car with them.He made sure it was newly serviced and put a full years mot on the car.Would definitely recommend jct 32 to anyone who using auto trader

Anonymous

All round great service friendly staff quick and easy purchase love my new car definitely recommend this place 😊

Shane L

Excellent and friendly staff no pushy sales people happy with car would recommend

Luke Roberts

Great selection of cars at reasonable prices, really nice family run business and Kev could not be more accomadating, really nice chap to buy a car from and he even picked me up in my new car after it had its MOT, saving me a taxi fare, nothing seemed too much to ask of him, will definitely be back.

Tony birch

Excellent service had problem with oil leaking phoned sorted straight away highly recommend

Anonymous

Very nice salesman. Felt looked after!

Anonymous

Great service, upfront and great communication will use again.

Mitchell pettafor

Great service, a joy to work with

Anonymous

Excellent, no pushy sales patter just genuine people looking to help. Will definitely use Kev and the team again

Micheal mcadam

We had a great time choosing our new car. The staff were very helpful and kev sorted everything out for us. We would recommend this place to everyone.

Tatyana Kiarie

Couldn’t recommend more! Just picked up my car today and after searching high and low and i’m confident there’s no better dealership around! Kevin is such an amazing person who truly looks after everything for you. Could not fault a single thing! Excellent service!

Isobelle Smithson

Very happy with the car I bought from JCT32 car and van sales, the car was immaculate and exactly as advertised. The staff were very friendly and helpful. Thanks

Kevin Gill

I can't speak highly enough about jct32 car and van sales, not only did they find me a bigger vehicle so I could transport my elderly parents about they also took back the vehicle I bought 6 weeks earlier. Top company and top people .

Anonymous

Excellent friendly service received and great knowledge shared! No hard sell as genuinely wanted us to have the car we wanted and needed! Would definitely recommend!

Janet Austin

Kevin provided an excellent service. Professional and friendly. I would recommend anyone to buy from here.

Brian Furnell

Great person to deal with no pressure great service would recommend to friends and family

Hayley

All the staff were SO helpful and friendly. They gave me a really good price for my car for a part exchange & the car I took away from them is perfect for what I needed. It was all done really quickly & I felt really comfortable in being able to ask questions and get the information I needed. I will definitely return here when it’s time for a new vehicle! Thank you :) x

Anna Layton

Everyone there really kind and helpful, no pressure to buy and got my car sorted so quickly. Left with a perfect little car, would recommend to family and friends!

Antony Mayes

Excellent friendly service by Kevin from start to finish, no pressure or hard sell to buy and was on the ball when we decided to buy making sure we was ok with every detail of the sale, i will be recommending JCT 32 car sales

Ebony C

Excellent service and work carried out. Extremely friendly with brilliant prices.

Gail

We always go here to mot our car or any repairs that may need doing on our Mokka. All staff always very pleasant and helpful. We even go out of our way to come to this garage, we have never been disappointed or ripped off. Not bought a car from here before but I needed a car just to get me from A to B and Kev was very helpful from start to finish. He sorted all the finance within a few days and I picked up my car on Saturday 7 Aug and extremely happy with it. Thanks again to Kev and the rest of his team. Excellent family run business. Gail and Michael 🤗🤗

Andrew Clarke

1st class service. Kev josh and all the team at jct 32 autos can't do enough for you . It's the second car I've bought from here and definitely be using them again

Peter Scotland

Jct32 really couldn’t do enough for me my car has been motd serviced and taxed ready for my collection would recommend everyone to go to this garage for mots servicing repairs or to buy a car Massive thanks to Kev and his boys Regards Scouse.😊

Linda Emmerson

first class service, attentive, professional and honest dealer, always ready to help with any issues post sale, fantastic, thank you

Anonymous

If Carlsberg made the right person at the right place to buy a car from it would be Kevin at Jct 32. Top geezer, many thanks!!!

Anonymous

Great to deal with, recommend

Scott Waddington

Excellent service from Kev and the lads.

Anonymous

Great service very down to earth . Everything as described no surprises. Would deffo have a look there next time I change

Anonymous

I just bought a Peugeot 207 hdi van from JCT32 this is the first time I have bought a vehicle from here and I am happy with the vehicle that I have purchased it is a cracking little van it runs alot better than the 206 I had and apart from a few marks and scratches here and there that is the only fault with this van but it is still a tidy little van also I was happy with the excellent customer service that Kev provided he is a genuine very nice guy very easy to get on with so thanks Kev I would definitely recommend him that’s why I am giving this rating kind regards

Richard Stewart

Absolutely brilliant service. Bought a fantastic van from Jct 32. Nothing too much trouble. We use Jct for all our services and MOT's.

Sebastien White

Excellent service, they were very honest and helpful. Would highly recommend to anybody.

Sam Kirk

Great customer service from start to finish , Kevin couldn’t do enough for us . Would highly recommend. Told us if we have any issues or need any help with anything to give him a call and he will be happy to help . Fingers crossed we won’t need to call him .

Nick

With Jct 32 what you see is what you get. The rising value of used cars meant that we were unable to haggle over the price, but the garage did all it could to ensure that they were selling a vehicle which would be good value for money and as trouble-free as possible. They were open and honest with the mechanic from Carexamer who inspected the car, mentioning a minor intermittent problem with a noisy starter motor. He gave the car a clean bill of health. They serviced the car in their own workshop and had an MOT done at an independent MOT centre. They kept us informed every step of the way (including working with the MOT centre to get an earlier slot so we could have the car sooner). We travelled all the way from Surrey to find the right car and we weren't disappointed. It was very well presented, with a clean and dent-free exterior and a spotless interior. They always fit new number plates to every car they sell, which helps enhance the appearance (and ensures a bit of publicity as well). I couldn't fault their approach, which was such a refreshing change from the majority of ex-auction, dodgy, over-priced vehicles we saw in various parts of London.

Anonymous

Informative without being pushy. Good customer service

Matthew Farrell

Kevin and Josh were fantastic from start to finish. JCT32 was the first place I went to look for my first car, and I spotted the one I was after. Kevin encouraged me to go and shop about a little before buying, and after about an hour of checking other local used car dealerships I went to my first choice. Very friendly and knowledgeable staff that want to keep you looked after, and foster a repeat customer to local business mentality that is rarely seen in this day and age of mass corporate consumerism. I was kept informed every step of the way, and also provided with an MOT and Service to keep my first year on the road concern free. The car is great for its age, and these gents will not spin you any BS to make a sale. Looking after the local drivers is very much in their minds. Thanks Kevin and Josh, and the rest of the lads.

Anonymous

Excellent service would highly recommend this garage to everyone car came with 12 months Mot ,serviced and valeted ready for me to collect, will be going back for further Mots and services in the future 😀

Lyn P.

Second time I have bought a car from Jct 32. Great help with purchase from Kev, Josh and team. Also a big thank you to the kind gentleman who set up the dashcam in the new car for me. Still taking all necessary precautions regarding cleanliness for protection against Covid19.

Jeanette Miller

Very friendly and trustworthy garage. would recommend to anyone who is looking for a car. More than happy with the customer service I have received.

Anonymous

Great service! Friendly and helpful. Would definitely use again.

Anonymous

We have bought our cars from this garage for over 15 years and this is our fourth car We use this garage for our repairs servicing and mots they are always professional and polite and always value for money Thank you so much once again for your great service
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